Mathpix Monitor - Errors

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Time Test Status Duration Error
POST https://api.mathpix.com/v3/pdf 0 60000ms request timed out after 1m0.000256388s: Post "https://api.mathpix.com/v3/pdf": context deadline exceeded
POST https://api.mathpix.com/v3/pdf (20 pages) 0 60000ms request timed out after 1m0.000295245s: Post "https://api.mathpix.com/v3/pdf": net/http: request canceled (Client.Timeout exceeded while awaiting headers)
POST https://api.mathpix.com/v3/text 0 60000ms failed to request image conversion: Post "https://api.mathpix.com/v3/text": context deadline exceeded (Client.Timeout exceeded while awaiting headers)
POST https://api.mathpix.com/v3/pdf 0 60001ms request timed out after 1m0.000999314s: Post "https://api.mathpix.com/v3/pdf": context deadline exceeded (Client.Timeout exceeded while awaiting headers)
POST https://api.mathpix.com/v3/pdf (20 pages) 0 60000ms request timed out after 1m0.000950574s: Post "https://api.mathpix.com/v3/pdf": context deadline exceeded
POST https://api.mathpix.com/v3/text 0 60000ms failed to request image conversion: Post "https://api.mathpix.com/v3/text": context deadline exceeded
POST https://api.mathpix.com/v3/batch 0 60001ms request timed out after 1m0.001067946s: Post "https://api.mathpix.com/v3/batch": context deadline exceeded
GET https://api.mathpix.com/v3/converter/{pdf_id} (20 pages) 200 15144ms request error: PDF conversion failed with error status with status: 200 and body: {"status":"error","conversion_status":{}}
GET https://api.mathpix.com/v3/pdf/{pdf_id} (20 pages) 200 15136ms request error: PDF processing failed with error: with status: 200 and body: {"pdf_id":"7d74fc42-77f2-4618-a855-f18f7488efad","app_id":"mathpix-monitor","group_id":"mathpix-test","status":"error","input_file":"https://s3.amazonaws.com/mathpix-ocr-examples/algebra-20.pdf","num_pages":0,"num_pages_completed":0,"percent_done":0,"conversion_status":{},"error_info":{"id":"fetch_error","message":"request to https://s3.amazonaws.com/mathpix-ocr-examples/algebra-20.pdf failed, reason: getaddrinfo EAI_AGAIN s3.amazonaws.com","pdf_id":"7d74fc42-77f2-4618-a855-f18f7488efad"}}
DataVerge Router Reachability 0 10000ms failed to connect to DataVerge router: dial tcp 24.246.123.203:5004: i/o timeout
GET https://api.mathpix.com/v3/converter/{pdf_id} 200 11169ms request error: PDF conversion failed with error status with status: 200 and body: {"status":"error","conversion_status":{}}
GET https://api.mathpix.com/v3/pdf/{pdf_id} 200 11161ms request error: PDF processing failed with error: with status: 200 and body: {"pdf_id":"435915fa-52c2-423d-a7ff-32adf35790a1","app_id":"mathpix-monitor","group_id":"mathpix-test","status":"error","input_file":"https://s3.amazonaws.com/mathpix-ocr-examples/algebra.pdf","num_pages":0,"num_pages_completed":0,"percent_done":0,"conversion_status":{},"error_info":{"id":"sys_exception","message":"@smithy/node-http-handler - the request socket did not establish a connection with the server within the configured timeout of 2000 ms.","pdf_id":"435915fa-52c2-423d-a7ff-32adf35790a1"}}
DataVerge Router Reachability 0 10000ms failed to connect to DataVerge router: dial tcp 24.246.123.203:5004: i/o timeout
POST https://api.mathpix.com/v3/pdf (20 pages) 0 60000ms request timed out after 1m0.000111515s: Post "https://api.mathpix.com/v3/pdf": net/http: request canceled (Client.Timeout exceeded while awaiting headers)
POST https://api.mathpix.com/v3/pdf 0 60000ms request timed out after 1m0.000096932s: Post "https://api.mathpix.com/v3/pdf": net/http: request canceled (Client.Timeout exceeded while awaiting headers)
POST https://api.mathpix.com/v3/text 0 60000ms failed to request image conversion: Post "https://api.mathpix.com/v3/text": net/http: request canceled (Client.Timeout exceeded while awaiting headers)
POST https://api.mathpix.com/v3/batch 0 60000ms request timed out after 1m0.000153795s: Post "https://api.mathpix.com/v3/batch": net/http: request canceled (Client.Timeout exceeded while awaiting headers)
POST https://api.mathpix.com/v3/text 0 60000ms failed to request image conversion: Post "https://api.mathpix.com/v3/text": context deadline exceeded (Client.Timeout exceeded while awaiting headers)
POST https://api.mathpix.com/v3/batch 0 60000ms request timed out after 1m0.00084077s: Post "https://api.mathpix.com/v3/batch": net/http: request canceled (Client.Timeout exceeded while awaiting headers)
POST https://api.mathpix.com/v3/pdf 0 60000ms request timed out after 1m0.000851892s: Post "https://api.mathpix.com/v3/pdf": net/http: request canceled (Client.Timeout exceeded while awaiting headers)
POST https://api.mathpix.com/v3/pdf (20 pages) 0 60000ms request timed out after 1m0.000869857s: Post "https://api.mathpix.com/v3/pdf": net/http: request canceled (Client.Timeout exceeded while awaiting headers)
POST https://api.mathpix.com/v3/text 0 60000ms failed to request image conversion: Post "https://api.mathpix.com/v3/text": context deadline exceeded
POST https://api.mathpix.com/v3/batch 0 60000ms request timed out after 1m0.000636323s: Post "https://api.mathpix.com/v3/batch": net/http: request canceled (Client.Timeout exceeded while awaiting headers)
POST https://api.mathpix.com/v3/pdf (20 pages) 0 60000ms request timed out after 1m0.000714452s: Post "https://api.mathpix.com/v3/pdf": net/http: request canceled (Client.Timeout exceeded while awaiting headers)
POST https://api.mathpix.com/v3/pdf 0 60000ms request timed out after 1m0.000650838s: Post "https://api.mathpix.com/v3/pdf": net/http: request canceled (Client.Timeout exceeded while awaiting headers)
GET https://api.mathpix.com/v3/converter/{pdf_id} (20 pages) 0 60000ms Get "https://api.mathpix.com/v3/converter/8bd08a05-0a0f-4e82-a4a0-5e3cd95a3323": context deadline exceeded
GET https://api.mathpix.com/v3/converter/{pdf_id} 0 60000ms Get "https://api.mathpix.com/v3/pdf/dd791ed5-c4db-452f-bea0-55df562c98d8": context deadline exceeded
GET https://api.mathpix.com/v3/pdf/{pdf_id} (20 pages) 0 60000ms Get "https://api.mathpix.com/v3/pdf/8bd08a05-0a0f-4e82-a4a0-5e3cd95a3323": context deadline exceeded
GET https://api.mathpix.com/v3/pdf/{pdf_id} 0 60000ms Get "https://api.mathpix.com/v3/pdf/dd791ed5-c4db-452f-bea0-55df562c98d8": context deadline exceeded
GET https://api.mathpix.com/v3/converter/{pdf_id} 200 59999ms After 59871ms API returned status: 200 body: {"status":"completed","conversion_status":{"docx":{"status":"loaded"},"tex.zip":{"status":"loaded"}}}
GET https://api.mathpix.com/v3/converter/{pdf_id} 200 60000ms After 59889ms API returned status: 200 body: {"status":"completed","conversion_status":{"docx":{"status":"completed"},"tex.zip":{"status":"loaded"}}}
POST https://pdf-us-east-1.api.mathpix.com/v3/text 200 1175ms request error: response JSON included an error: Internal error with status: 200 and body: {"request_id":"82b76556-b3ff-4ac5-bebb-a9820c91f705","version":"SuperNet-109p4","error":"Internal error","error_info":{"id":"sys_exception","message":"Internal error"}}
GET https://api.mathpix.com/v3/pdf/{pdf_id} (20 pages) 200 60000ms After 59875ms API returned status: 200 body: {"pdf_id":"a4e4497e-7ccb-4b24-ae1b-785b72f4cb54","app_id":"mathpix-monitor","group_id":"mathpix-test","status":"split","input_file":"https://s3.amazonaws.com/mathpix-ocr-examples/algebra-20.pdf","num_pages":20,"num_pages_completed":18,"percent_done":90,"conversion_status":{}}
GET https://api.mathpix.com/v3/converter/{pdf_id} (20 pages) 200 60000ms After 59875ms API returned status: 200 body: {"status":"split","conversion_status":{}}
POST https://eu-central-1.api.mathpix.com/v3/text 0 60000ms failed to request image conversion: Post "https://eu-central-1.api.mathpix.com/v3/text": net/http: request canceled (Client.Timeout exceeded while awaiting headers)
GET https://api.mathpix.com/v3/converter/{pdf_id} 404 19625ms request error: with status: 404 and body: {"error":"Unknown or unauthorized cnvId"}
TCP 24.246.123.203:5004 (DataVerge Router) 0 10000ms failed to connect to DataVerge router: dial tcp 24.246.123.203:5004: i/o timeout
POST https://eu-central-1.api.mathpix.com/v3/text 0 60001ms failed to request image conversion: Post "https://eu-central-1.api.mathpix.com/v3/text": context deadline exceeded
POST https://pdf-us-east-1.api.mathpix.com/v3/text 0 60001ms failed to request image conversion: Post "https://pdf-us-east-1.api.mathpix.com/v3/text": net/http: request canceled (Client.Timeout exceeded while awaiting headers)
POST https://api.mathpix.com/v3/text 0 60001ms failed to request image conversion: Post "https://api.mathpix.com/v3/text": context deadline exceeded (Client.Timeout exceeded while awaiting headers)
POST https://api.mathpix.com/v3/batch 0 60001ms request timed out after 1m0.001027757s: Post "https://api.mathpix.com/v3/batch": context deadline exceeded
POST https://api.mathpix.com/v3/pdf (20 pages) 504 30008ms request error: returned status code is not 200 with status: 504 and body: <!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN" "http://www.w3.org/TR/html4/loose.dtd"> <HTML><HEAD><META HTTP-EQUIV="Content-Type" CONTENT="text/html; charset=iso-8859-1"> <TITLE>ERROR: The request could not be satisfied</TITLE> </HEAD><BODY> <H1>504 Gateway Timeout ERROR</H1> <H2>The request could not be satisfied.</H2> <HR noshade size="1px"> We can't connect to the server for this app or website at this time. There might be too much traffic or a configuration error. Try again later, or contact the app or website owner. <BR clear="all"> If you provide content to customers through CloudFront, you can find steps to troubleshoot and help prevent this error by reviewing the CloudFront documentation. <BR clear="all"> <HR noshade size="1px"> <PRE> Generated by cloudfront (CloudFront) HTTP3 Server Request ID: LNGxhMdfizWUcjTGnD2vIekt-7xJZEYdHvytj7Yfro60xjID4mIDlg&#x3D;&#x3D; </PRE> <ADDRESS> </ADDRESS> </BODY></HTML>
POST https://api.mathpix.com/v3/pdf 504 30009ms request error: returned status code is not 200 with status: 504 and body: <!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN" "http://www.w3.org/TR/html4/loose.dtd"> <HTML><HEAD><META HTTP-EQUIV="Content-Type" CONTENT="text/html; charset=iso-8859-1"> <TITLE>ERROR: The request could not be satisfied</TITLE> </HEAD><BODY> <H1>504 Gateway Timeout ERROR</H1> <H2>The request could not be satisfied.</H2> <HR noshade size="1px"> We can't connect to the server for this app or website at this time. There might be too much traffic or a configuration error. Try again later, or contact the app or website owner. <BR clear="all"> If you provide content to customers through CloudFront, you can find steps to troubleshoot and help prevent this error by reviewing the CloudFront documentation. <BR clear="all"> <HR noshade size="1px"> <PRE> Generated by cloudfront (CloudFront) HTTP3 Server Request ID: W6EMb7h8uTqr01fCTA3aNFOYngy4ZAszMMiKprokRf-uMy9y3omtrw&#x3D;&#x3D; </PRE> <ADDRESS> </ADDRESS> </BODY></HTML>
TCP 24.246.123.203:5004 (DataVerge Router) 0 10000ms failed to connect to DataVerge router: dial tcp 24.246.123.203:5004: i/o timeout
POST https://api.mathpix.com/v3/text 0 60000ms failed to request image conversion: Post "https://api.mathpix.com/v3/text": net/http: request canceled (Client.Timeout exceeded while awaiting headers)
POST https://api.mathpix.com/v3/pdf (20 pages) 504 30006ms request error: returned status code is not 200 with status: 504 and body: <!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN" "http://www.w3.org/TR/html4/loose.dtd"> <HTML><HEAD><META HTTP-EQUIV="Content-Type" CONTENT="text/html; charset=iso-8859-1"> <TITLE>ERROR: The request could not be satisfied</TITLE> </HEAD><BODY> <H1>504 Gateway Timeout ERROR</H1> <H2>The request could not be satisfied.</H2> <HR noshade size="1px"> We can't connect to the server for this app or website at this time. There might be too much traffic or a configuration error. Try again later, or contact the app or website owner. <BR clear="all"> If you provide content to customers through CloudFront, you can find steps to troubleshoot and help prevent this error by reviewing the CloudFront documentation. <BR clear="all"> <HR noshade size="1px"> <PRE> Generated by cloudfront (CloudFront) HTTP3 Server Request ID: KNRfXifUi7jNmpqp50FRULzVk3CvljkR_EYjzks6Fbd6UP8f4A-vTg&#x3D;&#x3D; </PRE> <ADDRESS> </ADDRESS> </BODY></HTML>
GET https://api.mathpix.com/v3/pdf/{pdf_id} (20 pages) 200 60000ms After 59880ms API returned status: 200 body: {"pdf_id":"e8feaada-530c-4801-abd6-b84e7d705382","app_id":"mathpix-monitor","group_id":"mathpix-test","status":"split","input_file":"https://s3.amazonaws.com/mathpix-ocr-examples/algebra-20.pdf","num_pages":20,"num_pages_completed":18,"percent_done":90,"conversion_status":{}}
GET https://api.mathpix.com/v3/converter/{pdf_id} (20 pages) 200 60000ms After 59880ms API returned status: 200 body: {"status":"split","conversion_status":{}}
GET https://api.mathpix.com/v3/pdf/{pdf_id} (20 pages) 200 60000ms After 59893ms API returned status: 200 body: {"pdf_id":"78481f4e-8344-4dba-8bd3-ee2b6da16962","app_id":"mathpix-monitor","group_id":"mathpix-test","status":"split","input_file":"https://s3.amazonaws.com/mathpix-ocr-examples/algebra-20.pdf","num_pages":20,"num_pages_completed":18,"percent_done":90,"conversion_status":{}}
GET https://api.mathpix.com/v3/converter/{pdf_id} (20 pages) 200 60000ms After 59893ms API returned status: 200 body: {"status":"split","conversion_status":{}}