Mathpix Monitor - Errors

← Back to Dashboard
Time Test Status Duration Error
GET https://api.mathpix.com/v3/pdf/{pdf_id} 0 15121ms Get "https://api.mathpix.com/v3/pdf/2025_04_23_985907b4296eeff30d67g": context deadline exceeded
GET https://api.mathpix.com/v3/converter/{pdf_id} 0 60000ms Get "https://api.mathpix.com/v3/converter/2025_04_23_48ee1b060f55efadf790g": context deadline exceeded
GET https://api.mathpix.com/v3/pdf/{pdf_id} 0 15110ms Get "https://api.mathpix.com/v3/pdf/2025_04_23_48ee1b060f55efadf790g": context deadline exceeded
GET https://api.mathpix.com/v3/pdf/{pdf_id} 0 15346ms Get "https://api.mathpix.com/v3/pdf/2025_04_23_b7c3b1371564c0818f03g": context deadline exceeded
POST https://api.mathpix.com/v3/pdf 200 15ms request error: failed to decode response JSON error: json: cannot unmarshal object into Go struct field PDFResponseBody.error_info of type string with status: 200 and body: {"error":"Internal error","error_info":{"id":"sys_exception","message":"Internal error"}}
POST https://api.mathpix.com/v3/pdf 504 30007ms request error: returned status code is not 200 with status: 504 and body: <!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN" "http://www.w3.org/TR/html4/loose.dtd"> <HTML><HEAD><META HTTP-EQUIV="Content-Type" CONTENT="text/html; charset=iso-8859-1"> <TITLE>ERROR: The request could not be satisfied</TITLE> </HEAD><BODY> <H1>504 Gateway Timeout ERROR</H1> <H2>The request could not be satisfied.</H2> <HR noshade size="1px"> We can't connect to the server for this app or website at this time. There might be too much traffic or a configuration error. Try again later, or contact the app or website owner. <BR clear="all"> If you provide content to customers through CloudFront, you can find steps to troubleshoot and help prevent this error by reviewing the CloudFront documentation. <BR clear="all"> <HR noshade size="1px"> <PRE> Generated by cloudfront (CloudFront) HTTP3 Server Request ID: NZHcn2sXg-GOE40_jpj86OEyZzTFnLOPZHeDrf2rXw71iumvgPBTsA&#x3D;&#x3D; </PRE> <ADDRESS> </ADDRESS> </BODY></HTML>
POST https://api.mathpix.com/v3/pdf 200 14ms request error: failed to decode response JSON error: json: cannot unmarshal object into Go struct field PDFResponseBody.error_info of type string with status: 200 and body: {"error":"Internal error","error_info":{"id":"sys_exception","message":"Internal error"}}
POST https://api.mathpix.com/v3/pdf 504 30005ms request error: returned status code is not 200 with status: 504 and body: <!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN" "http://www.w3.org/TR/html4/loose.dtd"> <HTML><HEAD><META HTTP-EQUIV="Content-Type" CONTENT="text/html; charset=iso-8859-1"> <TITLE>ERROR: The request could not be satisfied</TITLE> </HEAD><BODY> <H1>504 Gateway Timeout ERROR</H1> <H2>The request could not be satisfied.</H2> <HR noshade size="1px"> We can't connect to the server for this app or website at this time. There might be too much traffic or a configuration error. Try again later, or contact the app or website owner. <BR clear="all"> If you provide content to customers through CloudFront, you can find steps to troubleshoot and help prevent this error by reviewing the CloudFront documentation. <BR clear="all"> <HR noshade size="1px"> <PRE> Generated by cloudfront (CloudFront) HTTP3 Server Request ID: I6YL1gqbEx8dHG0_CkfcKJcs8h0ufFWObsmWwpumHpFSHFnORLWhWw&#x3D;&#x3D; </PRE> <ADDRESS> </ADDRESS> </BODY></HTML>
POST https://api.mathpix.com/v3/pdf 504 30009ms request error: returned status code is not 200 with status: 504 and body: <!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN" "http://www.w3.org/TR/html4/loose.dtd"> <HTML><HEAD><META HTTP-EQUIV="Content-Type" CONTENT="text/html; charset=iso-8859-1"> <TITLE>ERROR: The request could not be satisfied</TITLE> </HEAD><BODY> <H1>504 Gateway Timeout ERROR</H1> <H2>The request could not be satisfied.</H2> <HR noshade size="1px"> We can't connect to the server for this app or website at this time. There might be too much traffic or a configuration error. Try again later, or contact the app or website owner. <BR clear="all"> If you provide content to customers through CloudFront, you can find steps to troubleshoot and help prevent this error by reviewing the CloudFront documentation. <BR clear="all"> <HR noshade size="1px"> <PRE> Generated by cloudfront (CloudFront) HTTP3 Server Request ID: Ajh8bDYHB8qT8YCjTeFRHlZuZ7ezIfmoWy_CsB-magW5EavCmZPSQA&#x3D;&#x3D; </PRE> <ADDRESS> </ADDRESS> </BODY></HTML>
POST https://api.mathpix.com/v3/pdf 200 13ms request error: failed to decode response JSON error: json: cannot unmarshal object into Go struct field PDFResponseBody.error_info of type string with status: 200 and body: {"error":"Internal error","error_info":{"id":"sys_exception","message":"Internal error"}}
POST https://api.mathpix.com/v3/pdf 504 30006ms request error: returned status code is not 200 with status: 504 and body: <!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN" "http://www.w3.org/TR/html4/loose.dtd"> <HTML><HEAD><META HTTP-EQUIV="Content-Type" CONTENT="text/html; charset=iso-8859-1"> <TITLE>ERROR: The request could not be satisfied</TITLE> </HEAD><BODY> <H1>504 Gateway Timeout ERROR</H1> <H2>The request could not be satisfied.</H2> <HR noshade size="1px"> We can't connect to the server for this app or website at this time. There might be too much traffic or a configuration error. Try again later, or contact the app or website owner. <BR clear="all"> If you provide content to customers through CloudFront, you can find steps to troubleshoot and help prevent this error by reviewing the CloudFront documentation. <BR clear="all"> <HR noshade size="1px"> <PRE> Generated by cloudfront (CloudFront) HTTP3 Server Request ID: x0XGl8oDPsGREbNYy96GQgbbTYFNTNYvHLPnBIEXpRAOK8ue33OddA&#x3D;&#x3D; </PRE> <ADDRESS> </ADDRESS> </BODY></HTML>
GET https://api.mathpix.com/v3/pdf/{pdf_id} 0 15091ms Get "https://api.mathpix.com/v3/pdf/2025_04_23_d9736bab96e61c3abb84g": context deadline exceeded
GET https://api.mathpix.com/v3/pdf/{pdf_id} 0 15095ms Get "https://api.mathpix.com/v3/pdf/2025_04_23_1a97b6be5cc817ea539eg": context deadline exceeded
GET https://api.mathpix.com/v3/converter/{pdf_id} 0 60000ms Get "https://api.mathpix.com/v3/converter/2025_04_23_e3c6db34a18f40323a3dg": context deadline exceeded
GET https://api.mathpix.com/v3/pdf/{pdf_id} 0 15172ms Get "https://api.mathpix.com/v3/pdf/2025_04_23_e3c6db34a18f40323a3dg": context deadline exceeded
GET https://api.mathpix.com/v3/converter/{pdf_id} 0 60000ms Get "https://api.mathpix.com/v3/converter/2025_04_23_e93b4db54ccb7f620336g": context deadline exceeded
GET https://api.mathpix.com/v3/pdf/{pdf_id} 0 36459ms Get "https://api.mathpix.com/v3/pdf/2025_04_23_e93b4db54ccb7f620336g": context deadline exceeded
GET https://api.mathpix.com/v3/converter/{pdf_id} 0 60000ms Get "https://api.mathpix.com/v3/converter/2025_04_23_4ebb751ef0ba3cefb863g": context deadline exceeded
GET https://api.mathpix.com/v3/pdf/{pdf_id} 0 15138ms Get "https://api.mathpix.com/v3/pdf/2025_04_23_4ebb751ef0ba3cefb863g": context deadline exceeded
GET https://api.mathpix.com/v3/pdf/{pdf_id} 0 15561ms Get "https://api.mathpix.com/v3/pdf/2025_04_23_5b4a4e55e36a4f56c9bbg": context deadline exceeded
POST https://api.mathpix.com/v3/pdf 504 30004ms request error: returned status code is not 200 with status: 504 and body: <!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN" "http://www.w3.org/TR/html4/loose.dtd"> <HTML><HEAD><META HTTP-EQUIV="Content-Type" CONTENT="text/html; charset=iso-8859-1"> <TITLE>ERROR: The request could not be satisfied</TITLE> </HEAD><BODY> <H1>504 Gateway Timeout ERROR</H1> <H2>The request could not be satisfied.</H2> <HR noshade size="1px"> We can't connect to the server for this app or website at this time. There might be too much traffic or a configuration error. Try again later, or contact the app or website owner. <BR clear="all"> If you provide content to customers through CloudFront, you can find steps to troubleshoot and help prevent this error by reviewing the CloudFront documentation. <BR clear="all"> <HR noshade size="1px"> <PRE> Generated by cloudfront (CloudFront) HTTP3 Server Request ID: _HZluauq5We7gVy2H6ODwZXIwYKXRMYcxpGqiQo1sBSyfGvq3C8feg&#x3D;&#x3D; </PRE> <ADDRESS> </ADDRESS> </BODY></HTML>
POST https://api.mathpix.com/v3/pdf 200 14ms request error: failed to decode response JSON error: json: cannot unmarshal object into Go struct field PDFResponseBody.error_info of type string with status: 200 and body: {"error":"Internal error","error_info":{"id":"sys_exception","message":"Internal error"}}
POST https://api.mathpix.com/v3/pdf 504 30007ms request error: returned status code is not 200 with status: 504 and body: <!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN" "http://www.w3.org/TR/html4/loose.dtd"> <HTML><HEAD><META HTTP-EQUIV="Content-Type" CONTENT="text/html; charset=iso-8859-1"> <TITLE>ERROR: The request could not be satisfied</TITLE> </HEAD><BODY> <H1>504 Gateway Timeout ERROR</H1> <H2>The request could not be satisfied.</H2> <HR noshade size="1px"> We can't connect to the server for this app or website at this time. There might be too much traffic or a configuration error. Try again later, or contact the app or website owner. <BR clear="all"> If you provide content to customers through CloudFront, you can find steps to troubleshoot and help prevent this error by reviewing the CloudFront documentation. <BR clear="all"> <HR noshade size="1px"> <PRE> Generated by cloudfront (CloudFront) HTTP3 Server Request ID: srqHLGZf5dLDzHiQECQOx2MnTwxTMeCkpXreMtD2Md0bpUqFSCPnLQ&#x3D;&#x3D; </PRE> <ADDRESS> </ADDRESS> </BODY></HTML>
GET https://api.mathpix.com/v3/converter/{pdf_id} 0 60000ms Get "https://api.mathpix.com/v3/converter/2025_04_23_230239df1d70d08a8e35g": context deadline exceeded
GET https://api.mathpix.com/v3/pdf/{pdf_id} 0 44817ms Get "https://api.mathpix.com/v3/pdf/2025_04_23_230239df1d70d08a8e35g": context deadline exceeded
GET https://api.mathpix.com/v3/pdf/{pdf_id} 0 15114ms Get "https://api.mathpix.com/v3/pdf/2025_04_23_f58f571265ea27ccb9e7g": context deadline exceeded
POST https://api.mathpix.com/v3/pdf 504 30005ms request error: returned status code is not 200 with status: 504 and body: <!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN" "http://www.w3.org/TR/html4/loose.dtd"> <HTML><HEAD><META HTTP-EQUIV="Content-Type" CONTENT="text/html; charset=iso-8859-1"> <TITLE>ERROR: The request could not be satisfied</TITLE> </HEAD><BODY> <H1>504 Gateway Timeout ERROR</H1> <H2>The request could not be satisfied.</H2> <HR noshade size="1px"> We can't connect to the server for this app or website at this time. There might be too much traffic or a configuration error. Try again later, or contact the app or website owner. <BR clear="all"> If you provide content to customers through CloudFront, you can find steps to troubleshoot and help prevent this error by reviewing the CloudFront documentation. <BR clear="all"> <HR noshade size="1px"> <PRE> Generated by cloudfront (CloudFront) HTTP3 Server Request ID: KR0Lp2jjPwg6w-h0AjTtWsTCw-dSCOwUwcmCuasxhenVtVQAHr-Vag&#x3D;&#x3D; </PRE> <ADDRESS> </ADDRESS> </BODY></HTML>
GET https://api.mathpix.com/v3/pdf/{pdf_id} 0 15201ms Get "https://api.mathpix.com/v3/pdf/2025_04_23_428f3e414cf01616d378g": context deadline exceeded
GET https://api.mathpix.com/v3/converter/{pdf_id} 0 60000ms context deadline exceeded
GET https://api.mathpix.com/v3/pdf/{pdf_id} 200 31645ms request error: PDF processing failed with error: Internal error with status: 200 and body: {"status":"error","version":"SuperNet-100p2","input_file":"https://s3.amazonaws.com/mathpix-ocr-examples/algebra.pdf","error":"Internal error","error_info":{"id":"sys_exception","message":"Internal error"},"percent_done":0}
GET https://api.mathpix.com/v3/converter/{pdf_id} 0 60000ms Get "https://api.mathpix.com/v3/converter/2025_04_23_b6a033038245ab702f72g": context deadline exceeded
GET https://api.mathpix.com/v3/pdf/{pdf_id} 0 41621ms Get "https://api.mathpix.com/v3/pdf/2025_04_23_b6a033038245ab702f72g": context deadline exceeded
GET https://api.mathpix.com/v3/converter/{pdf_id} 0 60000ms Get "https://api.mathpix.com/v3/converter/2025_04_23_1251b9160a0a7dc6217ag": context deadline exceeded
GET https://api.mathpix.com/v3/pdf/{pdf_id} 0 34154ms Get "https://api.mathpix.com/v3/pdf/2025_04_23_1251b9160a0a7dc6217ag": context deadline exceeded
POST https://api.mathpix.com/v3/pdf 504 30004ms request error: returned status code is not 200 with status: 504 and body: <!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN" "http://www.w3.org/TR/html4/loose.dtd"> <HTML><HEAD><META HTTP-EQUIV="Content-Type" CONTENT="text/html; charset=iso-8859-1"> <TITLE>ERROR: The request could not be satisfied</TITLE> </HEAD><BODY> <H1>504 Gateway Timeout ERROR</H1> <H2>The request could not be satisfied.</H2> <HR noshade size="1px"> We can't connect to the server for this app or website at this time. There might be too much traffic or a configuration error. Try again later, or contact the app or website owner. <BR clear="all"> If you provide content to customers through CloudFront, you can find steps to troubleshoot and help prevent this error by reviewing the CloudFront documentation. <BR clear="all"> <HR noshade size="1px"> <PRE> Generated by cloudfront (CloudFront) HTTP3 Server Request ID: rgpOFCyOF8rXqkJcbQNCO4xL-QhJNeDvMPD67UxNNJqa02eP46dpLg&#x3D;&#x3D; </PRE> <ADDRESS> </ADDRESS> </BODY></HTML>
GET https://api.mathpix.com/v3/pdf/{pdf_id} 0 15224ms Get "https://api.mathpix.com/v3/pdf/2025_04_23_dfb23514cb613a9d1e89g": context deadline exceeded
GET https://api.mathpix.com/v3/converter/{pdf_id} 0 60000ms Get "https://api.mathpix.com/v3/converter/2025_04_23_c0de0a778116514e2866g": context deadline exceeded
GET https://api.mathpix.com/v3/pdf/{pdf_id} 0 15816ms Get "https://api.mathpix.com/v3/pdf/2025_04_23_c0de0a778116514e2866g": context deadline exceeded
GET https://api.mathpix.com/v3/converter/{pdf_id} 0 60001ms context deadline exceeded
GET https://api.mathpix.com/v3/pdf/{pdf_id} 0 15097ms Get "https://api.mathpix.com/v3/pdf/2025_04_23_2e49bf682b97aaf7bfc0g": context deadline exceeded
GET https://api.mathpix.com/v3/pdf/{pdf_id} 0 15101ms Get "https://api.mathpix.com/v3/pdf/2025_04_23_72db0d8288e23bdbab31g": context deadline exceeded
GET https://api.mathpix.com/v3/pdf/{pdf_id} 0 15099ms Get "https://api.mathpix.com/v3/pdf/2025_04_23_797bc6cfbd8da32864c1g": context deadline exceeded
GET https://api.mathpix.com/v3/pdf/{pdf_id} 0 15087ms Get "https://api.mathpix.com/v3/pdf/2025_04_23_a60a1c190949953d2338g": context deadline exceeded
GET https://api.mathpix.com/v3/pdf/{pdf_id} 0 15099ms Get "https://api.mathpix.com/v3/pdf/2025_04_23_5097fbe1d73bff1bea9bg": context deadline exceeded
POST https://eu-central-1.api.mathpix.com/v3/text 0 4758ms failed to request image conversion: Post "https://eu-central-1.api.mathpix.com/v3/text": read tcp 10.7.111.172:55470->3.78.126.209:443: read: connection reset by peer
GET https://api.mathpix.com/v3/pdf/{pdf_id} 0 15118ms Get "https://api.mathpix.com/v3/pdf/2025_04_23_9beab7c068f615490e7cg": context deadline exceeded
GET https://api.mathpix.com/v3/converter/{pdf_id} 0 60000ms context deadline exceeded
GET https://api.mathpix.com/v3/pdf/{pdf_id} 0 15096ms Get "https://api.mathpix.com/v3/pdf/2025_04_23_2e0c064108149a51d42ag": context deadline exceeded
GET https://api.mathpix.com/v3/pdf/{pdf_id} 0 15088ms Get "https://api.mathpix.com/v3/pdf/2025_04_23_2398e4a81d1858232ff4g": context deadline exceeded
GET https://api.mathpix.com/v3/pdf/{pdf_id} 0 15094ms Get "https://api.mathpix.com/v3/pdf/2025_04_23_7c1ae85366c8cba21508g": context deadline exceeded