Mathpix Monitor - Errors

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Time Test Status Duration Error
GET https://api.mathpix.com/v3/converter/{pdf_id} 0 110754ms After 0ms no response received: context deadline exceeded
GET https://api.mathpix.com/v3/pdf/{pdf_id} 0 110754ms After 0ms no response received: context deadline exceeded
[eu-central-1] POST /v3/text 0 15004ms failed to request image conversion: Post "[eu-central-1]/v3/text": context deadline exceeded
[eu-central-1] POST /v3/text 0 15000ms failed to request image conversion: Post "[eu-central-1]/v3/text": context deadline exceeded (Client.Timeout exceeded while awaiting headers)
Zenpix Website Health 504 33ms unhealthy: status=504 body="<!DOCTYPE HTML PUBLIC \"-//W3C//DTD HTML 4.01 Transitional//EN\" \"http://www.w3.org/TR/html4/loose.dtd\">\n<HTML><HEAD><META HTTP-EQUIV=\"Content-Type\" CONTENT=\"text/html; charset=UTF-8\">\n<TITLE>ERROR: The request could not be satisfied</TITLE>\n</HEAD><BODY>\n<H1>504 Gateway Timeout ERROR</H1>\n<H2>The request could not be satisfied.</H2>\n<HR noshade size=\"1px\">\nWe can't connect to the server for this app or website at this time. There might be too much traffic or a configuration error. Try again later, or contact the app or website owner.\n<BR clear=\"all\">\nIf you provide content to customers through CloudFront, you can find steps to troubleshoot and help prevent this error by reviewing the CloudFront documentation.\n<BR clear=\"all\">\n<HR noshade size=\"1px\">\n<PRE>\nGenerated by cloudfront (CloudFront) HTTP3 Server\nRequest ID: B94lN0TDppB_uJbHougiAH7Jj-myRvVZw-DMARkgJVoJdF5GcJ1eUA&#x3D;&#x3D;\n</PRE>\n<ADDRESS>\n</ADDRESS>\n</BODY></HTML>"
Zenpix Website Health 0 15000ms request failed: Get "https://dev.zenpix.io/healthz": context deadline exceeded
Zenpix Website Health 0 15000ms request failed: Get "https://dev.zenpix.io/healthz": net/http: request canceled (Client.Timeout exceeded while awaiting headers)
Zenpix Website Health 0 15000ms request failed: Get "https://dev.zenpix.io/healthz": net/http: request canceled (Client.Timeout exceeded while awaiting headers)
[eu-central-1] POST /v3/text 0 15004ms failed to request image conversion: Post "[eu-central-1]/v3/text": net/http: request canceled (Client.Timeout exceeded while awaiting headers)
[eu-central-1] POST /v3/text 0 15005ms failed to request image conversion: Post "[eu-central-1]/v3/text": net/http: request canceled (Client.Timeout exceeded while awaiting headers)
[ap-southeast-1] POST /v3/text 0 15005ms failed to request image conversion: Post "[ap-southeast-1]/v3/text": context deadline exceeded (Client.Timeout exceeded while awaiting headers)
Zenpix Website Health 504 31ms unhealthy: status=504 body="<!DOCTYPE HTML PUBLIC \"-//W3C//DTD HTML 4.01 Transitional//EN\" \"http://www.w3.org/TR/html4/loose.dtd\">\n<HTML><HEAD><META HTTP-EQUIV=\"Content-Type\" CONTENT=\"text/html; charset=UTF-8\">\n<TITLE>ERROR: The request could not be satisfied</TITLE>\n</HEAD><BODY>\n<H1>504 Gateway Timeout ERROR</H1>\n<H2>The request could not be satisfied.</H2>\n<HR noshade size=\"1px\">\nWe can't connect to the server for this app or website at this time. There might be too much traffic or a configuration error. Try again later, or contact the app or website owner.\n<BR clear=\"all\">\nIf you provide content to customers through CloudFront, you can find steps to troubleshoot and help prevent this error by reviewing the CloudFront documentation.\n<BR clear=\"all\">\n<HR noshade size=\"1px\">\n<PRE>\nGenerated by cloudfront (CloudFront) HTTP3 Server\nRequest ID: K1BXRBVOn8gz9L6BCT2CkUwcRKNUqMb0WEq7pQ3IjVnGJX8Q1JZfJw&#x3D;&#x3D;\n</PRE>\n<ADDRESS>\n</ADDRESS>\n</BODY></HTML>"
GET https://api.mathpix.com/v3/converter/{pdf_id} 200 60000ms After 59818ms API returned status: 200 body: {"status":"completed","conversion_status":{"docx":{"status":"processing"},"tex.zip":{"status":"completed"}}}
GET https://api.mathpix.com/v3/pdf/{pdf_id} (20 pages) 200 60000ms After 59869ms API returned status: 200 body: {"status":"split","conversion_status":{}}
GET https://api.mathpix.com/v3/converter/{pdf_id} (20 pages) 200 60000ms After 59869ms API returned status: 200 body: {"status":"split","conversion_status":{}}
GET https://api.mathpix.com/v3/pdf/{pdf_id} 200 60000ms After 59825ms API returned status: 200 body: {"pdf_id":"dc8851c3-6eb2-4eb5-b253-ab2ec66e8777","app_id":"mathpix-monitor","group_id":"mathpix-test","status":"received","input_file":"https://s3.amazonaws.com/mathpix-ocr-examples/algebra.pdf","num_pages":0,"num_pages_completed":0,"percent_done":0,"conversion_status":{}}
GET https://api.mathpix.com/v3/converter/{pdf_id} 200 60000ms After 59825ms API returned status: 200 body: {"status":"received","conversion_status":{}}
GET https://api.mathpix.com/v3/converter/{pdf_id} (20 pages) 200 60000ms After 59799ms API returned status: 200 body: {"status":"completed","conversion_status":{"docx":{"status":"error"},"tex.zip":{"status":"completed"}}}
GET https://api.mathpix.com/v3/converter/{pdf_id} 200 11188ms request error: PDF conversion failed with error status with status: 200 and body: {"status":"error","conversion_status":{}}
GET https://api.mathpix.com/v3/pdf/{pdf_id} 200 11181ms request error: PDF processing failed with error: with status: 200 and body: {"pdf_id":"023a23eb-d8ff-4946-a0c2-3a01b9eeb8af","app_id":"mathpix-monitor","group_id":"mathpix-test","status":"error","input_file":"https://s3.amazonaws.com/mathpix-ocr-examples/algebra.pdf","num_pages":0,"num_pages_completed":0,"percent_done":0,"conversion_status":{},"error_info":{"id":"sys_exception","message":"@smithy/node-http-handler - the request socket did not establish a connection with the server within the configured timeout of 2000 ms.","pdf_id":"023a23eb-d8ff-4946-a0c2-3a01b9eeb8af"}}
GET https://api.mathpix.com/v3/converter/{pdf_id} (20 pages) 200 60000ms After 59836ms API returned status: 200 body: {"status":"completed","conversion_status":{"docx":{"status":"completed"},"tex.zip":{"status":"error"}}}
[eu-central-1] POST /v3/text 0 15000ms failed to request image conversion: Post "[eu-central-1]/v3/text": net/http: request canceled (Client.Timeout exceeded while awaiting headers)
[eu-central-1] POST /v3/text 0 15002ms failed to request image conversion: Post "[eu-central-1]/v3/text": context deadline exceeded
[ap-southeast-1] POST /v3/text 0 15000ms failed to request image conversion: Post "[ap-southeast-1]/v3/text": net/http: request canceled (Client.Timeout exceeded while awaiting headers)
[ap-southeast-1] POST /v3/text 0 15000ms failed to request image conversion: Post "[ap-southeast-1]/v3/text": context deadline exceeded (Client.Timeout exceeded while awaiting headers)
[eu-central-1] POST /v3/text 0 15000ms failed to request image conversion: Post "[eu-central-1]/v3/text": context deadline exceeded
[eu-central-1] POST /v3/text 0 15000ms failed to request image conversion: Post "[eu-central-1]/v3/text": context deadline exceeded (Client.Timeout exceeded while awaiting headers)
[ap-southeast-1] POST /v3/text 0 15000ms failed to request image conversion: Post "[ap-southeast-1]/v3/text": context deadline exceeded
[eu-central-1] POST /v3/text 0 15000ms failed to request image conversion: Post "[eu-central-1]/v3/text": context deadline exceeded
POST https://api.mathpix.com/v3/batch 0 1ms Post "https://api.mathpix.com/v3/batch": read tcp 10.7.137.198:60796->3.171.38.30:443: read: connection reset by peer
GET https://api.mathpix.com/v1/health 0 1ms request failed: Get "https://api.mathpix.com/v1/health": read tcp 10.7.137.198:60796->3.171.38.30:443: read: connection reset by peer
POST https://api.mathpix.com/v3/pdf (20 pages) 0 1ms Post "https://api.mathpix.com/v3/pdf": read tcp 10.7.137.198:60796->3.171.38.30:443: read: connection reset by peer
POST https://api.mathpix.com/v3/text 0 1ms failed to request image conversion: Post "https://api.mathpix.com/v3/text": read tcp 10.7.137.198:60796->3.171.38.30:443: read: connection reset by peer
POST https://api.mathpix.com/v3/pdf 0 2ms Post "https://api.mathpix.com/v3/pdf": read tcp 10.7.137.198:60796->3.171.38.30:443: read: connection reset by peer
GET https://api.mathpix.com/v3/converter/{pdf_id} (20 pages) 200 60000ms After 59887ms API returned status: 200 body: {"status":"received","conversion_status":{}}
GET https://api.mathpix.com/v3/pdf/{pdf_id} (20 pages) 200 60000ms After 59887ms API returned status: 200 body: {"pdf_id":"f5f49326-fbf7-44d5-9e7d-e719b98abe85","app_id":"mathpix-monitor","group_id":"mathpix-test","status":"received","input_file":"https://s3.amazonaws.com/mathpix-ocr-examples/algebra-20.pdf","num_pages":0,"num_pages_completed":0,"percent_done":0,"conversion_status":{}}
[ap-southeast-1] POST /v3/text 0 15001ms failed to request image conversion: Post "[ap-southeast-1]/v3/text": context deadline exceeded (Client.Timeout exceeded while awaiting headers)
[ap-southeast-1] POST /v3/text 0 15002ms failed to request image conversion: Post "[ap-southeast-1]/v3/text": net/http: request canceled (Client.Timeout exceeded while awaiting headers)
[ap-southeast-1] POST /v3/text 0 15002ms failed to request image conversion: Post "[ap-southeast-1]/v3/text": context deadline exceeded (Client.Timeout exceeded while awaiting headers)
[ap-southeast-1] POST /v3/text 0 15000ms failed to request image conversion: Post "[ap-southeast-1]/v3/text": net/http: request canceled (Client.Timeout exceeded while awaiting headers)
[ap-southeast-1] POST /v3/text 0 15000ms failed to request image conversion: Post "[ap-southeast-1]/v3/text": net/http: request canceled (Client.Timeout exceeded while awaiting headers)
[ap-southeast-1] POST /v3/text 0 15001ms failed to request image conversion: Post "[ap-southeast-1]/v3/text": context deadline exceeded (Client.Timeout exceeded while awaiting headers)
GET https://api.mathpix.com/v3/converter/{pdf_id} 200 1148ms request error: PDF conversion failed with error status with status: 200 and body: {"status":"error","conversion_status":{}}
GET https://api.mathpix.com/v3/pdf/{pdf_id} 200 1132ms request error: PDF processing failed with error: with status: 200 and body: {"pdf_id":"1f961604-3de3-4402-8b39-9d0affbbd16d","app_id":"mathpix-monitor","group_id":"mathpix-test","status":"error","input_file":"https://s3.amazonaws.com/mathpix-ocr-examples/algebra.pdf","num_pages":0,"num_pages_completed":0,"percent_done":0,"conversion_status":{},"error_info":{"id":"http_error","message":"HTTP 500: Internal Server Error","pdf_id":"1f961604-3de3-4402-8b39-9d0affbbd16d"}}
[eu-central-1] POST /v3/text 0 15000ms failed to request image conversion: Post "[eu-central-1]/v3/text": context deadline exceeded (Client.Timeout exceeded while awaiting headers)
[eu-central-1] POST /v3/text 0 15001ms failed to request image conversion: Post "[eu-central-1]/v3/text": context deadline exceeded
[ap-southeast-1] POST /v3/text 0 15001ms failed to request image conversion: Post "[ap-southeast-1]/v3/text": net/http: request canceled (Client.Timeout exceeded while awaiting headers)
GET https://api.mathpix.com/v3/converter/{pdf_id} (20 pages) 200 5255ms request error: PDF conversion failed with error status with status: 200 and body: {"status":"error","conversion_status":{}}
GET https://api.mathpix.com/v3/pdf/{pdf_id} (20 pages) 200 5246ms request error: PDF processing failed with error: with status: 200 and body: {"pdf_id":"56e51ed3-c975-441a-aaab-378c6de1a0a9","app_id":"mathpix-monitor","group_id":"mathpix-test","status":"error","input_file":"https://s3.amazonaws.com/mathpix-ocr-examples/algebra-20.pdf","num_pages":0,"num_pages_completed":0,"percent_done":0,"conversion_status":{},"error_info":{"id":"http_error","message":"HTTP 500: Internal Server Error","pdf_id":"56e51ed3-c975-441a-aaab-378c6de1a0a9"}}
POST [us-east-1]/v3/text 0 15000ms failed to request image conversion: Post "[us-east-1]/v3/text": net/http: request canceled (Client.Timeout exceeded while awaiting headers)